Frequently Asked Questions |

FREQUENTLY ASKED QUESTIONS

Below please find answers to common questions to help you learn about us. We make every attempt to be accurate but policies and procedures and information can change from time to time.

FAQS about Assisted living

FAQs about Staff

FAQS about Apartment Accommodations

FAQS about Dining

FAQs about Activities On or Off Site

FAQS about Assisted Living

What is an assisted living community?

Assisted living is a senior living option that combines housing, support services and health care, as needed. Individuals in assisted living enjoy an active lifestyle with assistance customized to meet their needs and enrich their lives. Individuals may require assistance with meals, medication management, bathing, dressing, mobility, or more.

How do I apply to live at The Cohen Home?

Contact us to schedule a tour by clicking here or calling 770.475.8787

Do you require a buy-in to live at The Cohen Home?

No.

Does Medicare pay for assisted living?

No. Medicare does not cover assisted living services.

What are the payment options?

Private pay is the most common payment option. Some long-term care insurance plans will cover the costs of assisted living and if eligible, the Veterans Administration provides financial and other forms of assistance to veterans and their surviving spouses. The Cohen Home staff will work with you to identify available resources, help facilitate reimbursement, and assist you in navigating all avenues of funding.

What is your smoking policy?

Smoking is not permitted in any area of the building except in a particular outdoor area for special cases.

FAQS about Staff

What is your staffing like?

As part of our commitment to personalized care, The Cohen Home has an excellent staff to resident ratio, particularly in our Extra Care Neighborhood. In addition to our professional staff and Certified Nursing Assistants (CNAs) we also have nurses on staff available 24 hours a day, 7 days a week.

Are family members or residents allowed to tip or give gifts to staff members?

No. Rather, you may submit a Mitzvah Gram or make a contribution to the Staff Holiday Fund.

FAQS about Apartment Accommodations

Can I bring my own furniture to my apartment?

Residents bring their own furniture and accessories to their apartment. Our staff is available to advise residents and family members on room set-up and safety, and assist as needed.

Do you have furnished apartments?

We provide furnished apartments only to those staying with us for short-term (respite) care.

Is there a telephone in my apartment?

There is a phone jack in each room but residents must provide their own telephone and set up their own phone service.

Is internet service available?

The Cohen Home has free Wi-Fi service throughout the building. We can also help coordinate the setup of service inside individual apartments upon request.

Can I get cable service for my apartment?

The Cohen Home provides residents with basic expanded cable service for a small monthly fee. For residents interested in HD television or additional cable channels, they can work with the cable provider directly for set up and billing.

Do you provide housekeeping and laundry services?

We provide weekly housekeeping service for all residents. Our staff does personal laundry one to two times per week, and linens are laundered weekly unless a bed change is required more frequently.

Are pets allowed?

We do not allow pets to live at The Cohen Home, but we do have regular pet visits for our residents who enjoy four-legged friends.

FAQS about Dining

What is dining like at The Cohen Home?

Dining is always a lively activity at The Cohen Home. Our chef prepares delicious featured entrees to make each meal special, and our everyday menu offers dozens of daily alternative options. Residents sit with their friends and are served restaurant style. Staff is always available to assist residents who may need extra help at mealtime.

What about holidays or special occasions?

We offer traditional Shabbat meals every Friday, monthly theme night dinners and festive meals for holidays or special occasions.

Can a family member or friend join me for a meal?

Absolutely! We welcome family members and friends to join us for meals.

Do you offer menu choices at meal time?

Yes. Click here for a sample menu of featured items and daily alternatives.

FAQS about Activities On- or Off-site

What type of activities do you have?

Our full time activity director plans a wide range of social, cultural, recreational, and religious activities, outings and programs. In addition, volunteers from the area visit regularly to engage or entertain residents.

Is transportation available for medical appointments?

We provide transportation to medical appointments for an additional fee. We can also provide a caregiver to accompany the resident when a family member is unable to do so.

What about trips for entertainment and shopping?

Cohen Home residents look forward to our weekly group outings to local entertainment and attractions, restaurants, and shopping.

Are you able to accommodate transportation for wheelchair residents?

Yes. Our lift-equipped “Sunshine” van can accommodate wheelchairs and those using walkers who are unable to safely manage stairs.