Privacy Policy

Welcome!

Your privacy matters to us. This policy outlines how we collect, use, and protect your information when you visit our website or use our services. By continuing to use our site or services, you acknowledge and agree to the terms of this policy.

Information We Collect

Personal Information

To serve you better, we may collect personal details such as your name, phone number, email address, mailing address, payment details, and any additional information you choose to provide.

Non-Personal Information

We also gather non-identifiable data to improve your experience. This may include browser type, device information, IP address, operating system, and browsing patterns on our site.

How Your Information Is Used

• Provide and improve our services
• Process payments and transactions
• Communicate updates, offers, and service information
• Respond to your questions and support inquiries
• Enhance the overall user experience on our website

Information Sharing

We do not sell your personal information. We may share data only with trusted service providers who assist in operating our services. Any phone numbers collected for SMS communication are never shared with third parties or affiliates for marketing purposes. In cases where the law requires it, we may disclose your information to meet legal obligations.

How We Protect Your Data

We employ a variety of security measures to safeguard your personal information. While no digital system is entirely immune, we are committed to maintaining high standards of data protection.

Cookies and Tracking Technologies

Our site uses cookies to personalize your experience. You may modify your browser settings to disable cookies; however, some features may not function optimally without them.

Third-Party Links

You may find links to other websites on our site. We are not responsible for the privacy practices of external sites. Please review their policies before sharing any information.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 13. If such information is found, it will be deleted immediately.

Policy Updates

This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed of any changes.

Contact Us

Have questions or concerns about our privacy practices? We're here to help. Please reach out through the contact form on the Cohen Home website.

SMS Terms of Service

By opting in to receive SMS updates through our site or other channels, you consent to receive messages from Cohen Home. These messages may include appointment details, reminders, billing updates, and post-visit instructions.

• Message frequency may vary.
• Message and data rates may apply based on your carrier.
• Reply HELP for support or STOP to unsubscribe at any time.
• We respect your preferences and will never send marketing texts without your clear consent.

Your Communication Rights Under TCR

We comply with the Telephone Consumer Protection Act (TCR) and will always obtain your permission before contacting you via phone, text, or email for marketing purposes. If you no longer wish to receive communications, you can opt out at any time. Every message will include instructions on how to do so.

• If you request not to receive calls, we’ll add your number to our internal Do Not Call list.
• We will never share your contact information with third parties for marketing without your explicit consent.

Your privacy, comfort, and trust are important to us.
Thank you for choosing Cohen Home.